Transacting with another Financial Institution How do I set up a new transfer to or from another institution? From a desktop, click on the envelope icon in the upper right-hand corner of digital banking or select Message from the dashboard of mobile banking, click on the Start a conversation or click the conversation icon on mobile.Ī member service consultant will respond shortly after you send your message.Log in to digital banking via the Login button on the website or via the mobile app.Whatever device you are on, it's easy for you to start a secure conversation with the credit union: Contact us with questions on eBranch Messaging with Digital Online and Mobile App Banking How do I send a message in digital banking?.Changes to one device's Dashboard layout will not affect the arrangement on other devices. Yes, you can! You can customize a unique Dashboard set up for each of your devices. Learn More Can I customize my mobile banking dashboard on multiple devices? Here's Easy "How To" Log In Steps to Digital Online and Mobile App Banking Be sure to look for our Nova CU star logo. Simply search for the Nova Credit Union digital app in the app store. The Apple app is available on the App Store and the Android app is available on Google Play. Will I need to download a new Mobile App with the new digital banking? Special Note: If you have not previously used online banking, then you will have to go through the enrollment process. If you are having trouble logging in, you can reset your password to recover access to your account. Log in with your existing online banking credentials on either the digital banking website or the new mobile banking app. There is no need to enroll in Online banking if you have previously enrolled in online banking. Do I need to re-enroll in digital banking on the new system? Note: You will not be able to access the website via old bookmarks or the previous mobile banking app. Mobile App - Download the NEW mobile banking app from the Google Play or Apple Store.You will be prompted to reset your password and other security information. With upgrade all account details are carried over. Online - Go to and click eBranch LogIn to get started.Simply log in with your existing online banking credentials to both online and mobile banking. ![]() Manage external transfers, mortgages, and account to account transfers How do I access digital banking?Īnytime on or after Februyou can access the new digital banking and your account on a desktop, laptop, mobile phone, or other internet-accessible device.Easier access to credit card, mortgage, and bill pay information.Adding notes, tags, and pictures to your transactions.Logging in with two-factor authentication.Single sign-on for online and mobile banking.We think you will enjoy the convenience of: What's new in our digital banking service? Any time, Any where! New and enhanced Digital Online and Mobile App Banking Services available February 21, 2023. Nova CU's eBranch gives you control of your financial life. EBRANCH Messaging with Digital Online and Mobile App Banking Transacting with another Financial Institution Alerts eBill Pay eStatements Remote Deposits Card Management Reorder Checks eBRANCH
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